SOUTH EAST ENGLAND

Whilst the PCI does provide an opportunity to visually assess your properties fixtures and fittings prior to completion, there are strict limitations on what can be assessed and reported by our inspectors.

We therefore still recommend booking a full snagging inspection to report on both cosmetic issues and any potential non-visible defects, alongside any issues that fall within building regulation tolerances and your new-build property warranty rights.

Our Platinum package is our most comprehensive service offering you peace of mind throughout the purchase of your new-build home.

We perform a Pre-Completion Inspection to visually assess fixtures and fittings before you have access to your property followed by a full snagging inspection once your keys are handed over.

For Platinum package bookings full snagging inspection must be carried out within 60 days of NHQB checklist inspection.

As soon as you have completed on your property purchase and have the access to the keys is normally the best time to complete a home snagging checklist. You do have two years from your completion date to report any defects (including cosmetic ones) to your housebuilder which they are legally obliged to fix as part of your property’s warranty.

However the longer you leave it after you have moved in to your new home the harder it could become to prove certain issues were present at the time of exchange, and your housebuilder could argue that you have caused the damage when you moved in.

Your Premier Snag home survey will require between 2-4 hours onsite depending on the size of your property and some additional offsite hours to gather our findings and prepare your report. We typically provide your report within 24 hours of your inspection but will aim to accommodate urgent requests if possible.

We advise all customers to double check their property is 100% finished, cleaned and ready before the inspection date. It is therefoe best not to use our online booking system until you have site access availability confirmed by your developer. Failure to do so may result in an incomplete or aborted inspection with full fees payable.

Yes, your booking confirmation email will include a link to change your appointment date and time. We ask for a minimum of 24 hours notice for any changes to your booking but feel free to call or email us if you have any concerns about your appointment.

Yes, we offer multiple booking discounts if our inspectors are able to visit two or more properties on the same day. If you have purchased multiple properties yourself or wish to join up with a neighbour please contact us on 0800 001 4201 or email info@premiersnag.co.uk for a bespoke quotation.