What is home snagging?
A snag is a defect or problem that remains in your new-build property after the building work has been completed. Many aren't visible to the average homeowner — or need specialist equipment such as a thermal imaging camera to find.
A snag can be big or small
It’s typically something that is damaged or broken, not fitted properly, or looks unfinished — a scratch on a window, a missing hinge on a door, or poor plasterwork. Some issues, like missing insulation or hidden leaks, only show up with thermal imaging or a drone.
You have up to two years from your completion dateto report defects (including cosmetic ones) to your house builder, which they are legally obliged to fix as part of your property’s warranty. The earlier you report, the easier they are to get fixed.
Why use a professional snagging company
Our growing team of qualified inspectors have produced thousands of new-home snagging reports in locations across the UK.
We provide in-depth reports that support you to approach your house builder to fix defects straight away, alongside expert advice on your warranty rights.
We use professional devices such as drones and thermal imaging cameras to discover non-visible defects that may be missed by the untrained eye.
We thoroughly inspect all areas of your property, including internal rooms, loft and garage spaces, alongside an external inspection of roofing and garden areas.
Home snagging, explained
What a snag is, how we find the ones you can't see, and the report you take to your builder.
Watch a real new-build snagging inspection
A full room-by-room walkthrough of a 3-bedroom new build — the real snags we find and how they end up in your report.
See a real snagging report
Every survey ends with a detailed, photographic snag list and advice on your warranty rights. Enter your email and we’ll send you a sample report.
Questions, answered
A snag is a defect or problem that remains in your new-build property after the building work has been completed — something damaged, not fitted properly, or that looks unfinished, like a scratched window or a missing door hinge.
As soon as possible after completion and always before your developer's defect period ends. You have up to two years from your completion date to report defects, which your builder is legally obliged to fix under your warranty.
Professional inspectors find issues the untrained eye misses — using drones and thermal imaging — and produce a detailed report your developer will act on, plus advice on your warranty rights.
Your detailed, photographic snagging report is delivered within 48 hours of the inspection.
Book a professional snagging survey
Independent · fully insured · clear reports · no deposit. Check your postcode and get a detailed, photographic snag list within 48 hours.
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